Effective Date: January 1st, 2026

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or holidays.

Processing times may vary during periods of high demand.

2. Shipping Methods

Shipping methods and estimated delivery times are displayed at checkout.

Delivery timeframes are estimates and are not guaranteed.

We are not responsible for shipping delays caused by:

Postal carriers

Customs processing

Weather conditions

Incorrect shipping information provided by the customer

Once an order has been handed over to the carrier, delivery times are outside of our control.

Customers are responsible for providing accurate shipping information.

Orders returned due to incorrect or incomplete addresses may require additional shipping fees to be reshipped.

We are not responsible for packages delivered to the address provided at checkout.

If tracking indicates that a package has been delivered, we are not responsible for lost or stolen packages.

Customers should contact the shipping carrier directly to initiate a claim.

We may assist in providing shipping documentation when appropriate.

International customers are responsible for:

Customs duties

Import taxes

Regulatory compliance in their jurisdiction

We are not responsible for customs delays or product confiscation due to local regulations.

For shipping-related inquiries, contact:

Email: perfectbluelabs@gmail.com