We’re here to help!

If you have questions about your order, shipping, or our policies, please contact us using the information below.

Order Inquiries

For questions regarding an existing order, please include:

Your full name

Your order number

The email used at checkout

This helps us respond as quickly as possible.

If your order has shipped, please check your tracking number first.

If you believe there is an issue with delivery, contact us within 48 hours of receiving tracking confirmation.

For refund or return requests, please review our Refund & Returns Policy before contacting support.

When requesting a return, include:

Order number

Reason for request

Photos (if reporting damage)

Response Time

We aim to respond to all inquiries within 1–2 business days.

Please note that response times may be longer during high-volume periods.

Email: perfectbluelabs@gmail.com